Technical Support

We are committed to providing our customers with top-tier technical support for their solutions. Whether it’s system integration or daily technical operations, our experts are always available to assist.

Challenges in technical support

With technology systems and infrastructure constantly evolving, adapting to business needs and addressing potential issues swiftly is essential for business continuity. Our technical support service ensures that our customers can focus on their core business while we manage all aspects of resolving a problem from key users to cloud application support.

What does DOQSYS offer?

Expert support

Our expert team is ready to help you identify and solve L1, L2, and L3 issues.

Service monitoring and reporting

We help monitor our customers’ services to prevent downtime and optimize performance.

Responsiveness and flexibility

We respond quickly to customer needs, even on-site in case it is required, to ensure business continuity with minimal disruption.

Benefits we offer

Clients, Proven Results

Our References

"In order to increase competitiveness, digitalization plays an important role in the strategy of MVM Group, the leading energy provider in Hungary. In cooperation with DOQSYS and SAP Hungary, we have successfully implemented the first phase of the standardization and optimization of our procurement processes in the SAP Ariba platform."

Kerényi Gábor Beszerzési igazgató

"Sustainability is a key objective in the energy sector. The SAP Ariba SLP module, implemented in partnership with DOQSYS in record time and seamlessly, makes a major contribution to maintaining a secure supply chain by pre- and post-qualifying suppliers."

Gerényi Álmos IT Project Manager

"The Basware vendor invoice approval process and the resulting transparency, introduced in partnership with DOQSYS, has brought a new level of transparency to the finance area."

Ömböli Edit Országos gazdasági igazgató

Kerényi Gábor Beszerzési igazgató

Gerényi Álmos IT Project Manager

"The Basware vendor invoice approval process and the resulting transparency, introduced in partnership with DOQSYS, has brought a new level of transparency to the finance area."

Ömböli Edit Országos gazdasági igazgató

Don’t let technical challenges stand in the way of your business success.

With professional technical support from DOQSYS, you can ensure that your company’s key users and administrators always receive the highest level of care. Contact us to learn more about how we can help you address your source-to-pay technology challenges.